I did an interview with Jesse Mulligan at RNZ about the mixed record with regard to fighting on-line extremism in NZ and elsewhere. You can find it here.
Tag Archives: social media
The tyranny of the dishonest and stupid.
One theme in the literature dedicated to democratic theory is the notion of a “tyranny of the minority.” This is where the desire to protect the interests of and give voice to electoral minorities leads to a tail wagging the dog syndrome whereby minorities wind up having disproportionate influence in debates about policy. The minorities in question may be political, ethnic, religious, racial, cultural or identified by other characteristics, but the commonality is in their (previous) relative disenfranchisement when compared to dominant electoral groups, again defined by various criteria. For example, white, straight, christian males have traditionally been an electorally dominant group in the US; transgender gay afro-asian atheists have not.
In democratic practice the issue is one of striking a fair and equitable balance between the rights of the (electoral) majority and the rights of minorities. This has been attempted via re-districting and voter enrolment schemes that allow for more minority representation in politics at all levels, affirmative action initiatives and regulations that preferentially promote minorities in fields and institutions in which they are traditionally underrepresented, advancement of historical accounts and alternative artistic expressions that reflect the experiences of the subaltern, exploited and dispossessed, etc. The objective is to level the playing field across the gamut of social endeavour, thereby leading to more democratic outcomes in politics and society.
The push to democratise has by now gone well beyond politics and deep into the fabric of social life. Old notions of what is permissible even in the sanctum of family life have been challenged and redrawn away from traditional heterosexist patriarchal hierarchies. Private firms can no longer ignore gender bias or subtle racism in their ranks. Children no longer fear the teacher’s rod or strap.
All of this is good. Historical injustices have been addressed and authoritarian social structures have been reformed as a result of democratisation efforts world-wide. The fear now, in some quarters at least, is about an over-reaction to previous ills when it comes to democratising society. It also has prompted a backlash by reactionaries, who in earlier decades whined about “political correctness” and “culture wars” and who now whinge about “triggered” “wokeism,” “cancel culture,” “snowflakes” and limits on “free speech” (when what they actually mean is restrictions on public expressions of various forms of racism, bigotry and other intolerance).
At its core the argument against economic, social and political democratisation is about over-compensation and giving a few people too much just because they were done wrong somewhere down the road. To wit: unencumbered by traditional forms of discipline, children will run roughshod over their parents. Students will have rights without responsibilities. Wives and teenagers will mouth off with impunity and people of color will expect and demand equal treatment by law enforcement. Once tradition goes, chaos will rule.
Of course none of the above is true and fears grounded in such beliefs lack substantive foundation. But the concern that minority rights might eventually supercede majority rights is a real one for more than political scientists, and has become what is known (in very simple terms) as the tyranny of the minority.
The backlash to economic, political and social democratisation was to be expected because the backlash comes from those who benefitted from the majoritarian electoral status quo before the political, economic and social rights of minorities was even allowed, much less considered as part of the democratic equation. But now the backlash has taken a particularly sinister turn in the form of the dissemination of disinformation and false narratives under the banner of democratic “balance” when it comes to minority voice.
As a lead in, let’s consider the CNN approach to political debates on its opinion shows. In the interest of being “balanced,” CNN shows regularly feature paid Republican shills (reportedly on a retainer of US$150,00/year) who with increased frequency over the years have blatantly lied, denied, denigrated, insulted, engaged in specious false comparisons and “whataboutism,” and generally acted like the a-holes that they truly are. Rick Santorum, Kayleigh Mcenany, Paris Dennard, Kelly-Ann Conway, Jason Miller and assorted others were given a huge platform from which to dispense their bulls**t, and some even managed to use the CNN enhanced profiles to step into White House jobs in the Orange Merkin administration (Dennard and Miller were caught up in sex scandals so are now relegated to talking to the converted on Fox News).
Given their disinterest in honest debate and fair play and their use of the CNN platforms to push fake news and disinformation, why on earth were they given that privilege? What was CNN thinking? Did it do so out of a naive belief that these people would behave with a modicum of grace and decorum? Or did it feature them out of some mistaken belief in “balance?” What objective balance can exist between an honest and neutral commentator and a dishonest partisan spin-scammer? Why would one even try to “balance” objective truth with rabid lies?
That is the crux of the tyranny of the minority today. Because of the advent of social media and (successful) practice of sowing deliberate disinformation and fake news, everyone who has an opinion is not only entitled to one but has equal weight in the debates of the moment. Take the anti-vaccination crowd. Even though a thousand scientific journal articles and books by leading epidemiology and vaccinology experts have been written about the effectiveness of vaccines, even though polio and other diseases were essentially eradicated within a few years of immunization campaigns being introduced against them, some celebrity chef or other uninformed ignoramus will find one medical practitioner and a few tinfoil quacks who claim that vaccines cause autism, rabies, droopy eye syndrome and alien reproductive parasitism in humans and use that as a counter-argument against vaccines. Rather than ignore these fools, some other internet-schooled morons seize upon the minority opinion to show “proof” that the counter-narrative is true.
Many will embellish the original stupidity with talk about Big Brother Deep State social control schemes, and before long the internet is festooned with anti-vax screeds vying for attention with real scientific publications. Because scientific publications are hidden behind paywalls or in university libraries and use technical language in order to be understood, the “my kid has autism because of a measles shot” scientifically uneducated crowd have the upper hand in the democratic space that is the unregulated social media market. So much for being blinded by science (apologies to Thomas Dolby).
When confronted by the utter inanity of their claims, the anti-vaxxers will respond with something along the lines of “you may have your truth but I have MY truth.” The false equivalence between them then becomes not a matter of fact versus fiction but a matter of disputed (selective) facts. Everyone not only has an opinion and places to publicise them. They now have their own set of cherry picked facts to back up their views (“links please”). At that point the slippery slope toward full blown conspiracy theories begins.
That is where we are today. Conspiracy theories vie with objective reporting as preferred narratives on social issues. The latest conspiracy gem from Q Anon involves fake snow in Texas rather than the real blizzard-caused sub-zero snow and ice that killed over 50 people and left that state without power water for days. One can only conclude, charitably, that those who subscribe to such views do not live in the Longhorn State.
However absurd all of this is, real damage has been done. Well before the January 6 conspiracy-motivated assault on the US Capitol, the pervasive echoing of political and social conspiracies permeated rightwing media, whether out of a sense of sincere conviction or opportunistic political gain. Faith in government at all levels has been consistently undermined by the promulgation of minority extremist ideological views that in a truly fair and confident society would never see the light of day but which now are given equal space with fact-based reporting. In an effort to democratise social and political discourse, the field has been given away to the tyranny of an often deranged or evil-minded ideological minority.
The truth is that not all opinions are equal. Not all views are worth considering. Not all “facts” are empirical, falsifiable or objectively measured. Some thing should simply not be considered because they are not worth the time or energy to do so. But here we are, with Plan B (non-expert) academic fools in NZ disputing the expert scientific approaches to pandemic mitigation and me arguing with anti-vax housewives in the primary school parking lot.
I blame post-modernism, including cultural relativism and other forms of inter-textual subjectivity, for greasing the slippery slope into the tyranny of the ideological minority. I do so even as I recognise the contributions that modes of critical inquiry like subaltern studies have made to the study of humanity and the advances to the human condition pushed by non-binary interpretations of what constitutes personhood. But the descent to the “all truth is subjective and therefore all views are equal” syndrome that has led to the popular rise of pseudo-scientific claptrap masquerading as alternative truth and conspiracy theories as counterfactuals to reality-based narratives lies in the notion that one can transpose an alternative methodology designed to interpret human social behaviour onto “hard” scientific inquiry or the lived and experienced reality of the people in question.
In reality, Pizzagate did not happen. The Democratic leadership demonstrably does not run a pedophile ring. It has been repeatedly verified that US election results were not stolen, in any State. On the other hand, fake snow in Texas and Jewish space lasers setting fires to California forests for profit are not objectively provable and yet are peddled (by Republican politicians even!) as if they were empirical fact. The commonality among them is the all of these views share space in the rightwing conspiracy ecosystem that is by design focused on countering observable and verifiable information provided by objective reporting in various media.
In other words, it is not what you know and the basis for how you know it. It is about how you interpret things based on what you are told, whether it is verifiable or not.
In a weird way, the path towards democratising stupidity is proof that human social evolution is dialectical, not progressive (in the sense of progressing from lower to a higher forms of knowledge, consciousness or material well-being). The push for economic, political and social democratisation, which through much trial and error and while still a work in progress, has yielded significant gains for populations previously denied agency in their lives and in society in general, has also eventually led to the spectre of the tyranny of the minority. As a result, much effort has been put into ensuring that democratisation efforts do not result in the “tail wagging the dog” effect mentioned at the beginning of this essay, and much pushback has been levelled at that effort by those who fear the effects of democratisation on the traditional socio-economic and political hierarchies that constituted the previous era.
This all is evidence that human societies do not always progress from more simple to more complex. But the dialectical progression is most clearly seen in the democratisation of social discourse to the point that idiots and evil-doers are given equal opportunity and space to vent their irrational, mean-spirited and unreal views as if they were truth, and where a minority of ideological retrogrades can manipulate the digital media space to dissemination lies, falsehoods and disinformation unimpeded by reality-based filters or objective facts.
Before, the fear was that democratisation of electoral and social opportunity would lead to a tyranny of people denied voice because of who they are by the previous systems in place, and who would use the new, more open institutional structures to impose their minority preferences on the majority. Now the threat is posed by ideological minorities who in a rational world would be laughed off stage but who now, with the democratisation of telecommunications, have global media platforms on which to spew hatred and ignorance unencumbered by a grounding in objective knowledge and notions of honesty, civility and fair play.
If Hegel could see us now, I wonder what he would say.
Owning It (updated).
Earlier versions of this essay were published by Radio New Zealand and Australian Outlook.
The terrorist attack on two Christchurch mosques, which resulted in the deaths of fifty people and injuries to dozens of others, is a watershed moment in New Zealand history. In the days, months and years ahead much soul-searching will be conducted about the social and political factors that contributed to the massacre. Here the focus is on two: the spread of hate speech via social media; and the intelligence failures that may have contributed to the event.
With the proliferation of social media platforms during the last decade there has been a steady increase in their use by extremist groups. Be it Wahabbist and Salafists calling for jihad, 9/11 conspiracy theorists or white supremacists, social media has given them global reach in a measure never seen before. This allows extremists in disparate parts of the world to instantly communicate and reinforce their views without having to be in physical contact. They can even plot acts of violence using encrypted platforms and the so-called â€œDark Web.â€ This was the case with the Christchurch gunman, who went on extremist platforms in real time to announce his intentions shortly before he began his attack, then live streamed it on Facebook. As the massacre unfolded from the killer’s perspective (he was wearing a popular sporting camera on his chest), hundreds of people cheered him on (and later debated the merits of the action. See, e.g., here).
That is what is different today when compared to twenty years ago: the threat of decentralized, even autonomous extremist violence has increased commensurate with the emergence of social media outlets that allow them to disseminate their views.
This produces both an echo chamber and megaphone effect: not only do kindred spirits find common space to vent and practice their hate against the perceived â€œOther,â€ but more moderate, mainstream outlets begin to pick and emulate some of the language used in them. Language that was once socially unacceptable in most democratic societies has crept into mainstream social discourse, be it about immigrants, minorities, sexual minorities or indigenous groups. Hate speech is increasingly normalized under the mantle of free speech, where the hate-mongerers turn the tables on civil libertarians by claiming that their freedom of expression is being trampled by political correctness gone mad. That in turn has crept into the rhetoric of politics itself, where mainstream politicians and political commentators adopt some of the language and policy positions that once were only championed by a rabid yet marginalized political fringe. One only need to remember the anti-immigrant language of certain politicians and the mysogynist, homophobic and/or xenophobic rantings of assorted radio hosts and television personalities, to say nothing of the comments section of what used to be moderate political blogs, to see how the discursive trend has evolved in New Zealand.
The problem is almost exclusively a democratic one. Authoritarian regimes censor as a matter of course and control the flow of information in their societies, so what can be seen and heard is up to the regime. Unless authorized or condoned by the State, extremists are not given space to air their views in public.
Democratic societies uphold the right to free speech no matter how noxious it may be because it is exactly the unpopular views that need defending. But the principle of free speech never reckoned with the practice of social and mainstream media outlets using business models that are at least in part founded on the idea that there is money to be made in catering to extremist views. If advertising can be sold on extremist sites and offensive speech is protected, then the bottom line advises that it is not for the media conglomerates to determine what is and what is not acceptable social discourse. That is for others to decide.
In other words, the cover of free speech gives media conglomerates the excuse to continue to pursue profit by hosting extremist sites and allowing vile content on their platforms. The more that extremist views are filtered through outlets like Fox News and talk-back radio, the more they tilt public perceptions in a xenophobic, paranoid, fear-driven direction. This is not healthy for democracies.
This is the public policy conundrum. Where to draw the line between free and hate speech? When does offensive speech become dangerous speech? One would think that the answer would be simple in that any calls for violence against others, be it individual or collective in nature, is what separates offensive from hate speech. And yet to this day democracies grapple, increasingly unsteadily, with the question of what constitutes censorable material on-line. In a world where hard core pornography is increasingly available and normalized, it is hard to argue that people expressing ugly views are any worse than what is allowed in the skin trade.
With regard to whether there was an intelligence failure. Obviously there was because the massacre occurred. But the question is whether this was due to policy errors, tactical mistakes, some combination of both or the superb stealth of the bad guy.
At a policy level the question has to be asked if whether the intelligence services and police placed too much emphasis after 9/11 on detecting and preventing home-grown jihadists from emerging to the detriment of focusing on white supremacist groups, of which there are a number in Aotearoa. Given a limited amount of resources, the security community has to prioritize between possible, probable and imminent threats. So what happened that allowed the killer to plan and prepare for two years, amass a small arsenal of weapons, make some improvised explosives and yet still fly under the radar of the authorities? It is known that the security community monitors environmental, animal activist, social justice and Maori sovereignty groups and even works with private investigators as partners when doing so, so why were the white supremacists not given the same level of attention?
Or were they? The best form of intelligence gathering on extremist movements is via informants, sources or infiltration of the group by undercover agents (who can target individuals for monitoring by other means, including cyber intercepts). Perhaps there simply are not enough covert human intelligence agents in New Zealand to undertake the physical monitoring of would-be jihadists, other domestic activists and white supremacists. Perhaps white supremacist groups were in fact being monitored this way or via technical means but that failed to detect the Christchurch gunman.
That begs another question. Was the killer, even if a white supremacist himself, not an associate of groups that were being monitored or infiltrated by the authorities? Could he have maintained such good operational security and worked in absolute secrecy that none of his friends and associates had a clue as to his intentions? Was he the ultimate â€œlone wolfâ€ who planned and prepared without giving himself away to anyone?
If the latter is the case then no amount of intelligence policy re-orientation or tactical emphasis on white supremacists would have prevented the attack. As the saying goes in the intelligence business, â€œthe public only hears about failures, not successes.â€
In his apparent radicalization after he arrived in New Zealand, in his choice of targets in Christchurch and in his ability to exploit domestic gun laws, in the fact that although he was socially active no one knew or ignored his plans, the killer was local. In the inability of local authorities to detect and prevent him from carrying out the attacks, the intelligence failures were local.
It is in this sense that New Zealand must â€œownâ€ the Christchurch attack.
PS: I have been criticised for initially claiming, before his arrest, that the gunman may have come from Christchurch. Many people, including a prominent music and pro-cannabis blogger, felt that I was “reckless” for doing so, especially after it emerged that the suspect was Australian and lived in Dunedin (on and off since at least 2014). Let me explain why I made that initial error.
Within minutes of the gunfire I received links to the 4Chan and 8Chan platforms in which the shooter announced his intentions and linked to the live stream of his attack. As I read the commentary on the extremist platforms and watched the news over the next hour a source in Christchurch called and said that given his escape and the failure to initially detect and apprehend him (it took an hour to do so), the speculation by those chasing him was that he was a local. I repeated that live on radio as events unfolded, using the qualifier “apparently.” It was a mistake but not a reckless one, and in the larger scheme of things it simply does not matter.
I also made a mistake when I said that the weapon used was likely sourced on the black market from organised crime and may have been a modified hunting weapon with a suppressor on it (that much was clear from the video). As it turns out it was a legally purchased weapon by a licensed gun owner. My bad.
Finally, for thoses who keep on insisting that because the killer is Australian that absolves NZ of any complicity or guilt in the event–get real. Christchurch is the epicentre of South Island white supremacism and for all we know the killer may have chosen his targets not only because the Muslim population is fairly large in that city but also because he could show off to his mates on their home turf. If reports turn out to be true that he had kindred spirits at his gun club, then perhaps he was not as “alone” as is currently believed when planning and preparing for the attacks.
NZPA no more
Fairfax has killed the New Zealand Press Association, after more than 130 years of service providing straightforward, unsensational, generally independent bread-and-butter journalism to news outlets around the country. I’ve no heart to give a lecture on the importance of the role the agency played or the circumstances of its demise, so just read Karl du Fresne’s excellent backgrounder to this move, written last year. If you want an approximation of my views on the matter, reread some of my recent commentary on the NZ media — particularly the bits where I argue for competition through diversity — and then imagine a future without anyone to do the ‘heavy lifting’ of day-to-day news reporting, as Patrick Gower put it earlier today.
But I want to say a few things about the future. The fact is that something like the NZPA — some primary source for raw news — is needed. Press releases will continue to fulfil the role that they always have, and one immediate consequence of the end of NZPA is that journalists will now have to comprehend, research and rewrite PRs themselves or — depressingly — just publish them more or less verbatim. Either way, that means a decline in news quality and more churnalism.
So the media execs behind this decision who, in Danyl’s perceptive words, “probably donâ€™t realise quite what theyâ€™ve destroyed” know this to an extent — they know at least that the stories have to come from somewhere. I assume that they are aiming to leverage the endless horizon of social media, which has the considerable advantage of being free. Twitter, I fear, will be the major replacement for NZPA in the immediate New Zealand context. Journalists already do this to an extent — probably a greater extent than they should. While social media is important, and its role in news production is a live topic worthy of considerable discussion, it’s not any sort of substitute for a rigorous newsmaking system.
For another thing, Fairfax is an Australian company. As well as owning a large chunk of the New Zealand newspaper market (and enthusiastically presenting syndicated Australian content in its titles here), it is almost-half owner of the Australian Associated Press, a newswire service whose core business is rather like that of the NZPA (though AAP has in recent years expanded its role). If the gap in the New Zealand media market is sufficient that remaining independent content-provision agencies — such as Scoop and BusinessDesk — are unable to comprehensively fill it, it seems likely that AAP will do so. Given the pressure already exerted by overseas — and particularly Australian — newsmaking imperatives on our media ecology in New Zealand, I can’t see AAP’s potential involvement as anything but deleterious.
Disclosure: I work for Media Monitors, which competes with AAP in the Australian market (though not in the provision of wire content). The views expressed here are very emphatically my own.
With the arrival of my second child, my time just got more valuable. When better to engage in a medium which brutally enforces parsimony?
(You can now follow me on twitter. No guarantees as to coherence. Yes, the message above did take me ages to cut to 140 characters.)